Increase Communication with Stakeholders
In a world that is becoming increasingly hectic it is vital to communicate with stakeholders quickly and effectively. Communication with stakeholders can decrease confusion, increase engagement, and enable quick resolution of issues.
The first step is to identify who your stakeholders are and get to know their individual desires and needs. You can do this by conducting surveys or attending stakeholder meetings, watching conference calls, or watching conversations on social networks. This information will help to determine how often you need to communicate with each stakeholder group, what kind of information they want to receive and in what format they would like to receive it.
Once this is established It is important to develop a stakeholder communication plan that addresses these goals. The stakeholder matrix is a great tool to accomplish this. It helps you classify stakeholders by their interest and influence and will enable you to record the type of communication they need. This could include rounds of copy and design reviews, daily monthly, weekly, or daily status reports group video calls and more.
Stakeholders can also choose to prefer certain types of communication, such as face-to-face conversations or emails, or even online meetings. Understanding the type of communication each stakeholder prefers will allow you to ensure that they receive pertinent information that they can easily absorb.
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